Automato
Frequently asked questions

Frequently asked questions

Service status

If you’re experiencing connection issues, please check our 🟢Service status page (opens in a new tab) and check in with your IT department to see whether a firewall may be interfering with your connection.

Can I see my current plan and my ops consumption?

Absolutely! Navigate to Workspace apps → Automato Hub in your monday.com sidebar. This app will show your active plan, detailed automation ops consumption, and whether you are in overage.

The automation I’m after is not available

Firstly, check whether you can create the recipe you’re after by creating a custom automation. Most Automato automations can be combined with other automation triggers and actions. Automations listed in our automations reference that have a Recipe tag cannot be used in a custom automation. All others can! Learn how to do so here: Build your own custom automation (opens in a new tab).

If you’re looking for a completely new automation trigger or action, feel free to email us and we’ll look at a solution.

Other resources

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