Privacy Policy for 
Calendar Plus
Version 3, Thursday, 16 January 2025
TL;DR: Calendar Plus stores, but does not share, which accounts and administrators have Calendar Plus installed for customer support purposes. It also collects information on how and how often the product is used, information to support continued performance of the product, and how many active accounts and users are active. For calendar sharing, an encrypted access token and encrypted board content may be stored.
In this policy, we lay out what data we collect and why.
Information collected
Calendar Plus collects information using the following third-party tools:
- Mixpanel — Basic product usage data to support continued development and a performant product
- Plausible — Basic web traffic analytics
- Sentry — Application error tracking to aid in bug resolution and support requests
- Axiom — Application and HTTP access logs to aid in bug resolution, support requests, and security matters
- Tawk.to — Allows customers to chat with
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In detail, we collect the following information:
| Information | Purpose | Collected using |
|---|---|---|
| Number of items on boards that use Calendar Plus | Understanding board sizes to support continued acceptable performance of the calendar No sensitive information like board/item content is gathered | Mixpanel |
| Operating system and browser type and version | Understanding which browser platforms to support and to aid in bug resolution | Mixpanel, Plausible, Sentry |
| Device screen dimensions | Understanding which screen sizes to support | Mixpanel |
| Coarse geographical location down to city level | Understanding the market we operate in, segmented by country | Mixpanel, Plausible |
| Product feature usage | Understanding which features are used and how frequently, including but not limited to navigation buttons and opening of events. No sensitive information like board/item content is gathered | Mixpanel |
| Referrer location | No intended purpose, as users will visit directly from monday.com | Mixpanel, Plausible |
| Server logs | HTTP traffic and server application logs are collected for monitoring and to help debug any customer issues. Sensitive information like authentication tokens are redacted from logs before sending them to our logging DraftModeProvider. | Axiom |
| Persistent, arbitrary visitor identifier | Allows customers to start and maintain a chat session through tawk.to. Used to retrieve previous chat sessions. For more information, please visit tawk.to. | Tawk.to |
Information stored
Calendar Plus on monday.com
- ✅ Calendar Plus stores each customer’s account identifier, account name, installing user’ identifier, installing user’ email address, and subscription status for the purposes of customer support. This information is stored in Western Europe. This information is NOT shared with third parties, and the identifying information is redacted within 10 days of app uninstallation.
- ✅ Board item content is cached in your users' browsers to ensure acceptable performance. No content is stored on our servers or shared with third parties, unless calendar sharing is used (see below).
- ✅ Data gathered by Mixpanel, Plausible, and Sentry (as described under Information collected) is stored in the European Union.
Calendar sharing
If you opt into the calendar sharing feature, your consent will be collected to store the following information on our servers:
- ✅ An access token, encrypted using AES-CBC-256, to provide calendar sharing functionality. This information is deleted when you choose to stop sharing.
- ✅ The events in your calendar, encrypted using AES-CBC-256, to provide a snappy user experience. This information is deleted when you choose to stop sharing.
- ✅ Your consent, including your user identifier, name, and e-mail address. This information is deleted when Calendar Plus is uninstalled.
Support and feedback
If you submit your personal information to us as part of feedback or a support request, we retain that information for as long as is required to process your feedback or support request. You are entitled to request your personal information be removed or amended at any time, and will do so within a reasonable time frame.
Requested permissions
Calendar Plus requests the following monday.com permissions:
| Permission | Purpose |
|---|---|
Read all of your boards data (boards:read) | To read items and column information so your items can be displayed in the calendar. |
Modify any of your boards' data (boards:write) | To update your items after you drag or resize items in the calendar. |
Read the profile information of the users in your account (users:read) | To display who is assigned to your items in the calendar. |
Read your profile information (me:read) | To display on behalf of whom the calendar is shared, if calendar sharing is active. |
Changes and questions
We may update this policy as needed to comply with relevant regulations and reflect any new practices. Find when the policy is updated at the top of this page.
Contact us at [email protected] if you have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information.